Häufig gestellte Fragen

  • When can I expect my order?
    We need 1 to 3 business days to process your order. After that, your order will be delivered within 5 to 7 business days . It will take 6 to 10 business days in total.
  • Can I track the status of my order? Yes, we offer a Track & Trace
    function for all shipments . Once your order has been shipped, you will receive a link to the order status page where you can track the current status of your delivery. Please note that it may take some time for the Track & Trace status to become available.
  • How much are the shipping costs? We NEVER charge
    shipping . This is fantastic news because it means you don't have to pay any shipping costs at all!
  • What steps do I need to take if I want to return an item?
    Please see our refund policy for comprehensive return policies .